Frequently Asked Questions about Frenchie Box!
What is Frenchie Box? Frenchie Box is a monthly subscription box that will bring an exciting array of treats, toys, and other Frenchie stuff to you and your Frenchie. The items in each box are hand-selected for you by Frenchie owners after we confirm that they delight us and our precious Frenchies.
What will be included in each Frenchie Box? Each month we will put together a unique package containing 5-9 quality handpicked items that we can’t wait to share with you and your Frenchie. Your Frenchie Box may include packaged treats, chews, plushies, toys, accessories, Frenchie-themed products, and other items. We work hard to assemble fantastic packages that will bring you and your Frenchie the perfect gifts to provide endless hours of enjoyment!
How does Frenchie Box work? You can sign up to start receiving your monthly Frenchie Box by clicking Join Now in the top menu to start your order. Your plan will renew automatically to help your Frenchie discover the latest and greatest products.
Can I give Frenchie Box as a gift to a Frenchie lover I know? Absolutely! Frenchie Boxes make a great gift for your Frenchie-loving friends, family members, co-workers, and acquaintances. You can send a Premium or Regular Frenchie Box gift subscription. If you don't wish for your gift to renew, you can simply cancel the renewal right after you place the order. The recipient will still get the box you ordered, but the gift subscription will not renew!
Where does Frenchie Box ship? We can ship your Frenchie Boxes to anywhere in the United States and Canada! Shipping to addresses in the USA is $9.50 per box. Shipping to Canada is $25 per box.
When will my Frenchie Box be shipped? Your first box will ship within 3 business days. For each month afterwards, your box will ship between the 24-28th. Please order by the 25th to get the current box. Depending on when you place your order, there may be a longer gap than usual between your first two boxes, but then you’ll be on track to receive boxes at regular one month intervals.
When will I be billed for my Frenchie Boxes? You will be billed for the Frenchie Box plan you have selected at the time you place your order. Your plan will be renewed to keep the fun coming to your Frenchie on the 5th of each month.
What are my Frenchie Box payment options? You can pay by credit card using Visa, MasterCard, Discover, or American Express to pamper your Frenchie with a Frenchie Box subscription.
How do I change my subscription? To change your subscription plan or cancel your subscription, log in to your account before your subscription renews (on the 5th of each month) to make any adjustments.
Are Frenchie Boxes a good choice for Frenchies with allergies? We are working on putting together a special box for Frenchies with allergies and other health considerations. Email us at Frenchies@Frenchieboxes.com to let us know what you and your Frenchie would love to see in a new Frenchie Box for those with specialized diets.